Remote retrieval


General notes

You can activate and control your answering machine remotely from any telephone.

 

To to so, you normally require a remote control transmitter (special accessory). You do not need this remote control transmitter, however, if you are carrying out remote retrieval from a telephone which is programmed for dual-tone multifrequency signalling (DTMF) or which can be switched over to this mode of dialing (Link to section Temporary changeover of the dialing method). You can then control remote retrieval from the keypad of your telephone set.

Remote retrieval

Transmitter

If you do use the remote control transmitter, hold it against the handset with the rubber ring over the microphone inlet.

You will find brief notes on the remote retrieval function at the end of these operating instructions. It is advisable to have these notes handy in case you need to retrieve messages remotely.

 

You can control the following functions with the remote retrieval facility:

  • listening to received messages
  • erasing received messages
  • recording announcements
  • changing the operating mode
  • activating/deactivating the answering machine
  • recording announcement texts
  • erasing announcement texts

Points to note in connection with remote retrieval:

  • In order to protect the remote retrieval function against possible abuse, you must setup a secret PIN code (Link to sectionDisplay of the settings/Programming of the PIN code). Without this, remote retrieval is not possible.
  • You can block any remote retrieval by specifying "0000" as being the PIN code.
  • You can always abort functions with key 5.
  • It is advisable to press this key when you change functions.
  • If you have programmed your answering machine for "automatic", note carefully the contents of the section Link to section Possible settings.

Activating remote retrieval

Digit keys

You call your answering machine.

Your answering machine is switched on after the set number of rings. You hear your announcement.

Digit keys

After the announcement, enter your PIN code.

The answering machine confirms that the secret number is correct by issuing the ready tone.

The number of messages stored is indicated by the number of ready tone signals.

You have up to 8 seconds to activate one of the following functions:

  • listening to received messages
  • erasing received messages
  • recording announcements
  • changing the operating mode
  • activating/deactivating the answering machine
  • recording announcement texts
  • erasing announcement texts

If you exceed this period, you hear the acknowledgment request tone. You then have a further 8 seconds within which to initiate the function which you require.

Info

After you have entered your secret number (PIN) to start remote retrieval, the procedures described below are always preceded by the text:

"You have called your answering machine, entered your secret code and hear the ready tone."

If the secret number which you entered has not been accepted, you hear the error tone.
You must then enter the secret number again.
You have a up to 10 seconds to enter the number.
If the secret number is entered incorrectly or not accepted after three inputs, a new call must be made before any further attempt to enter the right number.

Listening to received messages

You have called your answering machine, entered your secret code (Link to section Activating remote retrieval) and hear the ready tone. By counting the number of ready tones you can deduct how many messages have been recorded for you.

Retrieve all messages:

Digit key 2

Press key 2.
You hear all the received messages, one after the other.

Retrieve only the new messages:

Star key

Press the "Asterisk" key.
You hear only the newly stored messages.

The following options are available during playback of received messages:

Repeat the playback of a message:

When you did not fully understand part of a message, for example:

Digit key 2

Press key 2.
The message is then repeated..

Move to the beginning of the next message:

If you wish to obtain an overview of the messages received:

Digit key 3

Press key 3.
Each time you press the key you move to the beginning of the next message.

Move to the beginning of the previous message:

Digit key 1

Press key 1.
Each time you press the key you move to the beginning of the previous message.

Info

The listening period is limited to three minutes.
At the end of this period you hear the acknowledgment request tone.
You then have up to 8 seconds to indicate that you wish to continue playback by pressing key 2.

Remote playback of announcements

Using remote retrieval you can listen to the stored announcements (answering machine mode or announcement mode) and you may change them, if necessary.
You have called your answering machine, entered your secret code (Link to section Activating remote retrieval) and hear the ready tone.

Digit key 7

Press key 7.
You hear your stored announcement text.

If you have not stored an announcement text, this is signalled by error tone.
Store your announcement text (Link to sectionRecording the announcement for the answering machine mode).

Recording the announcement for the answering machine mode

You have called your answering machine, entered your secret code (Link to section Activating remote retrieval) and hear the ready tone.
Please make sure to enter a text which is suitable for the "answering machine" operating mode.
The current operating mode is indicated by the number of ready tones:

  • 1 ready tone: Answering machine mode
  • 2 ready tones: Announcement mode

Digit key 6

Press key 6.

Digit key 7

Press key 7.
You hear the ready tone once.

Record your announcement text (length: between 10 and 30 seconds).

Digit key 5

Press key 5.
You hear the ready tone once again. The stored announcement is played back so that you can check it.
At the end of playback you hear the terminating tone.

The answering machine is activated.

Info

When connections are poor, your telephone may refuse to let you enter your announcement through the remote retrieval function, because the volume is too weak.
In such a case you will hear the error tone after the recording and you should restart another recording within 8 seconds, otherwise the connection will be cut off.

Recording a message

You have called your answering machine, entered your secret code (Link to section Activating remote retrieval) and hear the ready tone.
With this function you can enter yourself a message on your answering machine.

Digit key 6

Press key 6.

Digit key 2

Press key 2.
You hear the ready tone.

Record your message.

Digit key 5

With this key you can interrupt or stop this function.

Recording the announcement for the announcement mode

You have called your answering machine, entered your secret code (Link to section Activating remote retrieval) and hear the ready tone.
Please make sure to enter a text which is suitable for the "announcement" operating mode. The current operating mode is indicated by the number of ready tones:

  • 1 ready tone: Answering machine mode
  • 2 ready tones: Announcement mode

Digit key 6

Press key 6.

Digit key 7

Press key 7.
You hear the ready tone twice.

Record your announcement (maximum length: 1 minute 25 seconds).

Digit key 5

Press key 5.

You hear the ready tone twice again.
The stored announcement is played back so that you can check it.

At the end of playback you hear the terminating tone.

Info

When connections are poor, your telephone may refuse to let you enter your announcement through the remote retrieval function, because the volume is too weak.
In such a case you will hear the error tone after the recording and you should restart another recording within 8 seconds, otherwise the connection will be cut off.

Remote activation of the answering machine

If you have forgotten to activate your answering machine, you can do this using the remote retrieval function.

You call your answering machine.
After approx. 50 seconds the machine picks up the line. You hear the acknowledgment request tone twice.

Digit keys

Now enter your secret number. The stored announcement is played back so that you can check it.
Your answering machine is now activated.

Info

If no announcement has been stored, you will hear instead the terminating tone.
In this case please proceed as described (see Link to section Recording the announcement for the answering machine mode and Link to section Recording the announcement for the announcement mode) to enter an announcement for either the answering machine mode or the announcement mode. After this your answering machine is activated.

Remote deactivation of the answering machine

You have called your answering machine, entered your secret code (Link to section Activating remote retrieval) and hear the ready tone.

Digit key 8

Press key 8.

You hear the terminating tone.
Your answering machine is now deactivated.

Info

After the answering machine has been switched off, it can be switched back on by pressing key 8 again.

Changing the operating mode

You have called your answering machine, entered your secret code (Link to section Activating remote retrieval) and hear the ready tone.

Digit key 9

Press key 9.

You will hear the ready tone twice, if the Announcement mode is set
or
the ready tone once, if the Answering machine mode is set.
You can hear the announcement.

Info

If there is no announcement, you will hear an error tone. The operating mode is switched over in spite of this. You can then record the necessary announcement (Link to section Recording the announcement for the answering machine mode, Link to section Recording the announcement for the announcement mode).

Erasing recorded messages

You can erase recorded messages only if you have listened to them at least once.

You have called your answering machine, entered your secret code (Link to section Activating remote retrieval) and retrieved the recorded messages.

Digit key 0

Press key 0.

Digit key 2

Press key 2.
The messages are erased.
This will be confirmed through the terminating tone
.

Erasing the announcement

You have called your answering machine, entered your secret code (Link to section Activating remote retrieval) and hear the ready tone.

Digit key 0

Press key 0.

Digit key 7

Press key 7.
After deletion, you hear the terminating tone.
The answering machine is deactivated.